Did I just get hacked?! Help!

#0 - June 23, 2010, 4:14 a.m.

I've had a problem with my authenticator after re-adding it. I DID add it back today, but my client was not asking for it. and now, it's asking me for it, and when I put it in, I get that my 'information is invalid'. Please help quickly. :(

Orlyia

#18 - June 23, 2010, 11:54 a.m.

Well, at first I thought you may have gotten a fresh version with a different serial number on your phone, but this looks like it matches in both cases.

When you readded it - you did get the serial number off your phone, correct?

I'm not seeing this desync'd either, this is a bit odd.

I'd recommend calling Billing on this for further advice.

Now, a bit earlier today we did have a few login issues from sheer numbers of folks trying to get in. You may have gotten an invalid message then. Have you tried lately?