Unauthorized authenticator

#0 - June 25, 2010, 1:08 a.m.
Blizzard Post
Unauthorized authenticator installed please remove
#2 - June 25, 2010, 1:42 a.m.
Blizzard Post
Q u o t e:
Unauthorized authenticator installed please remove


Unfortunately, this account has larger issues at the moment than this authenticator (although it does look like that was removed).

You are going to want to report this via email to [email protected] - and ask that they review the account actions as well. Sadly, they don't steal these to do 'nice' things with them, and this is sometimes the result - but that too can be dealt with.

In the meantime, finding the source of how they got your password and ID to add an authenticator and break into your account is going to be vital moving forward to prevent recurrence.

This sticky may be useful.

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109