#0 - June 25, 2010, 5:18 p.m.
We would like to assure players once more that payments for subscriptions set to bill on June 22 are indeed processing at this time; however, the speed at which they are processing is still a bit slower than normal. We continue to investigate this issue, and hope to have it resolved permanently soon. As always, should we receive further updates, we will provide them in this thread.
Thank you!
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Greetings, all—
We have identified an issue that is causing payments for account subscriptions set to bill on June 22 to process slowly. We are aware that, in many cases, this issue is preventing game login, so we are working to resolve the delays as quickly as possible.
While we do not have an estimate for when this issue will be resolved completely, we will continue to provide updates in this thread as they become available. In the meantime, we ask that you please refrain from contacting Account Services regarding this issue, if possible, as our representatives will not be in a position to assist at this time.
We apologize for any inconvenience and thank you for your patience.