RealID Not Working

Q u o t e:
Hey all. I'm not able to use the RealID system on my account. People sent me invites, but I dont' see a "Pending invites" tab, like other people do. When I try to friend someone using their e-mail address, I get a "Player not found." error. I've removed all addons and my whole WTF folder, but still no luck. Help!

In every case I've investigated, this is occurring because Parental Controls were once active on the affected account. Unfortunately, we are not in a position to directly resolve these issues via the forum, and it will be necessary to contact our Account Services staff for assistance. They can be reached via the following points of contact:

Billing & Account Services

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