Could not loot Elementium Ore.

#0 - June 25, 2010, 2:12 p.m.
Blizzard Post
Hi,

I recently opened up a ticket for a looting problem that happened about a week ago. I gave the date and time of when it happened in the ticket and the ticket sat there for a week with no response. Basically the details of the ticket stated that I wasn't able to loot an Elementium Ore when I won the roll for it (Loot rules were not Master Looter, but were need before greed) because my bags were full. Once I emptied my bags I wasn't able to find the goblin that had the item to loot it off of it's corpse.

Today I got a response for my ticket by a GM. The GM said that he/she would not be able to assist with my problem or loot dispute because there was no clear definition of looting rules stated in any of the chat channels. The GM also goes on to explain on the risks of using Master Looter, stating to always get a clear definition of looting rules in a chat channel and to leave if I don't agree with those said rules. While I appreciate the advice, I don't really see on how it relates to my problem because Master looter was not used in my scenario.

#11 - July 8, 2010, 2:17 a.m.
Blizzard Post
I would agree with Mara's assessment, Ghoulkomati, it sounds like there was a bit of confusion regarding what your issue was. I am very sorry for what frustration this may have caused.

I'm not certain what can be done regarding this matter as we are usually only able to help with looting issues if the item came from a Boss mob but we'll see what can be done. I recommend submitting another petition so this can be looked into again.