Need Help TOON DELETED - Blue Tracker

#0 - June 24, 2010, 6:43 p.m.

So I was on a site about Cata and well I dont think it was a blizzard site I did not think it was bad seeing I got a email about it well 5 mins after I am off the site my toon ingame was deleted can anyone help me I made a ticket but tickets take over a week. When I am in a top guild and raid. We were doing Bane of the falling king today..... Toons name was Pis on Medivh

Orlyia

#10 - June 25, 2010, 2:21 a.m.

Q u o t e:
anyone any help?

He wasn't deleted - he was transferred.

Try checking Account Management, this may not be too far yet to cancel the transfer.

I do see where you have reported this. Even though it sounds as though you may have been phished by a fake website, a security sweep of your system certainly can't hurt as well.

This sticky should prove useful with that.

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109

Orlyia

#13 - June 25, 2010, 2:39 a.m.

Q u o t e:
The Toons name was Pis on Medivh old name was Kphatty on Borean Tundra I think is how you spell it I xferd yesterday afternoon.

That is odd, what I can see shows this still pending.

In any case, this is open for investigation. It's a very fresh petition, it may be a few days before you hear back from a Specialist.