Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

Fail Blizzard?

Forum Avatar
Naiesha
#0 - June 24, 2010, 8:42 p.m.
Blizzard Post
So, I've finally found the reason why I can't use the Bnet friends list.

I have never enabled any sort of parental controls on my account.

And I've been told that you have to enable it and then enable Bnet that way (if you're having problems like I am)

So I go to set up an email.... Oh look, Parental controls is already set up on this account!??!?!?!

I have no freaking clue what email parental controls is set to, and apparently no way to get it.

Thanks Blizzard. >_>
Forum Avatar
Orlyia
#1 - June 24, 2010, 8:46 p.m.
Blizzard Post
I'd recommend giving Billing a call to assist with this.

Once they determine identity, they should be able to help.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283
Forum Avatar
Orlyia
#3 - June 24, 2010, 9:38 a.m.
Blizzard Post
Q u o t e:
So basically your telling us we should all sit and waste time sitting on hold with Blizz to fix something that shouldnt even be a problem like this.
All i have to say is geeeg


Billing is the only option I know of at the moment to have this looked into, Valk.

I don't know why your particular account is having an issue, the vast majority of them have not.