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Real-id not showing up

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Cerä
#0 - June 23, 2010, 6 p.m.
Blizzard Post
i was having the problem last night and today that the real-id ui does not show up in my social window. I looked in interface options as well to no avail. anyone know how to turn this on or having the same problems. Help would be nice thanks :D
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Malkorix
#6 - June 23, 2010, 7:55 p.m.
Blizzard Post
Q u o t e:
I still have not recieved an email allowing me to check parental controls


In a case like this, the most likely scenario is that Parental Controls were enabled on this account some time in the past, possibly under a different email address. I have confirmed that this is what is likely occurring in your case as well. The most effective course of action to resolve an issue like this would be to contact our Account Services department directly:

    Billing & Account Services

    Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
    Live Representatives Available 7am to 8pm PST
    E-mail Support - [email protected]

    If you are located in Australia you should use 1-800-041-378 if you cannot get through with the number above.
    If you are located in Singapore you should use 800-2549-9273 if you cannot get through with the number above.
    Latin American and International callers without access to our 800 numbers may use: (949) 955-0283


Good luck!