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Misplaced My Authenticator

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Orlyia
#1 - June 23, 2010, 7:27 a.m.
Blizzard Post
Q u o t e:
I've recently misplaced my authenticator and can't seem to find it. What can I do or have to do to remove it, so I can access my account?


You'll want to call Billing for assistance in getting it removed. If you jotted down the serial number, that will be most helpful.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283
Forum Avatar
Orlyia
#3 - June 23, 2010, 7:32 a.m.
Blizzard Post
Q u o t e:
Thank you, and no I never jotted it down, sadly. Will that matter?


They may need a bit more identity information, sometimes that can be done on the phone. That is for your protection, certainly don't want Joe down the street calling up to get YOUR authenticator removed :)