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Is this email real?

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Madisyn
#0 - June 21, 2010, 3:35 a.m.
Blizzard Post



i didnt report anything?




Greetings,

Thank you for your patience and understanding while we investigated the situation that you reported. We have concluded our investigation of the account and apologize for any inconvenience it may have caused you.

Account Name: ************

We have reviewed our logs of your account, and we were able to determine the following:

No gold was removed
No items have been deleted, sold, traded
No unauthorized character transfers
No profession changes
Guild banks associated with your characters are intact

We were unable to provide the restoration you requested because we could not verify the loss of items, gold or characters from unautherized access. Please remember that restoration is not always guaranteed. While we make every effort to verify your loss, there are times where restoration is not possible. We sincerely apologize for any inconvenience you may have been caused.
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Auryk
#5 - June 21, 2010, 5:30 a.m.
Blizzard Post
The e-mail is indeed legitimate, Madisyn, I was able to verify that it was sent from an employee here. Sorry for the confusion, but remember that our Game Master staff is not made up entirely of automatons, and that… well… to err is human.