Password reset email - Blue Tracker

#0 - June 18, 2010, 1:58 p.m.

Hello again,

I wonder if the email with the new password has already been sent because i have not received anything yet and i dont know if there's somehting wrong with my email filter. Also if it possible i would like to receive this email on my mon's email that is more "trustable" and i shouldnt have those issues with filters
my mon email: <removed>

here's the link of my first thread:
http://forums.worldofwarcraft.com/thread.html?topicId=25482138514&postId=254798555234&sid=1#0

thanks

Orlyia

#1 - June 18, 2010, 2 p.m.

Emails can be changed, and in a compromise situation, that's actually wise.

We cannot change an email from the Game Master department, but Billing can help with that.

I'd recommend calling them.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]

Orlyia

#3 - June 18, 2010, 2:10 p.m.

Yes, this did go out.

It could have been caught in a spam filter....or, they could be in your email - that happens with some frequency with compromised accounts as well.

Orlyia

#5 - June 18, 2010, 2:25 p.m.

Q u o t e:
so can you re-send it to the same email?

Well, we could, but if you didn't receive the first, doubtful you'll get the second.

If you call Billing an have your email changed, they could resend it for you as well.

Orlyia

#7 - June 18, 2010, 2:31 p.m.

Q u o t e:
i think might work because i just added [email protected] to "trustalbe" list

Ok, check your email in just a few minutes.

Orlyia

#9 - June 18, 2010, 2:33 p.m.

Q u o t e:
Yeah got it!!!!

Big thanks bro

Most welcome - glad it came through.