Burning Crusade key not working

#0 - June 21, 2010, 12:48 p.m.

As you can see this is a normal account. I am trying to upgrade it with a burning crusade key.

I have 3 keys for Burning crusade but all come up with the same error.

An error has occurred.

I would like some feedback as to why this is happening.

FFS I just paid cash for 3 boxed copies of burning crusade. I would like some help on how to upgrade my account.

Aredek

#2 - June 21, 2010, 2:16 p.m.

I sincerely apologize for the confusion, Roofus. There is a 72 hour window in which you will be unable to upgrade your account to the Burning Crusade using retail keys. This waiting period is in place to ensure your original digital upgrade transaction is approved completes normally. You should be able to upgrade to the Burning Crusade in approximately 48 to 72 hours, and this is a process that we, or our Billing department, are able to circumvent.

Thank you for your patience. We hope to see you upgraded as soon as possible!

Aredek

#5 - June 21, 2010, 2:30 p.m.

Q u o t e:
Tho it would be nice if instead of your upgrade page just showing "error" It gave a more detailed description of the error. Something like "Sorry please try again in 72 hours due to billing"

I agree. This is something we've already spoken with the web team about and hope to see updated soon. :)