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Hackers breach Blizz?

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Grimspiller
#0 - June 20, 2010, 10:18 p.m.
Blizzard Post
All i know is that one of my accounts got hacked and my computers were clean. Then to top a day later another officer in my guild gets hacked and he has a authenticator. How does one do that unless information is being stole thru blizz's end. Only way you can shut down a authenticator is n the S/N..and that seems really wierd. Our guild alone has seen a 500% increse in hacks. I mean before it was someone here and there over a large amount of time. Now however it is a weekly person being hit. Blizz please get on this. I know the money is there, and this Battle-net thiing was supposed to be a good idea, but we need more secrurity. My two cents.
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Aredek
#70 - June 21, 2010, 3:48 p.m.
Blizzard Post
While I understand that it's often easier to pass blame, you're doing yourself a disservice when you do so. Our systems have not been compromised; your account information was not gleaned as a result of a security breach at Blizzard Entertainment.

When multiple guild members or friends are compromised, we frequently find that they have either visited a common site, downloaded similar addons, fell for a phishing scam sent to multiple players, or have shared their account information with players using an infected machine. It is for this reason that we strongly encourage you to practice safe browsing habits, run regular scans for malware, and refrain from sharing account information. For more information on how you can better protect yourself, please review the following resources:

Account and Computer Security:
http://us.blizzard.com/support/article/30794

How to Identify Fake or Phishing Emails:
http://us.blizzard.com/support/article/25133

Fake E-mails from "Blizzard Entertainment":
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1

We will continue to expand the availability of our Mobile Authenticator application and are still developing new compromise prevention tools for our players to utilize. As I'm sure you can imagine, these sort of things take time to develop because they have the potential to negatively impact our playerbase if implemented incorrectly or poorly. Rest assured that we want to help our players protect their accounts, and we will continue to seek ways to do this as long as this remains a major issue for our playerbase.

Should you have any specific ideas you would like to share, please feel free to post them on our Suggestions forum where they can be reviewed by all appropriate parties.