Question About Gear Recovery

#0 - June 19, 2010, 4:19 p.m.

I submitted a ticket the first day I got my account that was hacked back into my possession . Ticket said i needed my gear recovered.

Now my question is: Does that ticket need to be remained opened? Because It's not on my screen anymore and I had never closed it. Is my gear still in the process of being recovered is what I'm trying to get to here.

Aredek

#1 - June 19, 2010, 4:23 p.m.

Your ticket was closed by a member of our staff, PÃµpe. Do not worry, though; your information was forwarded on to our investigations team who will look into restoring your losses as soon as possible. Please be on the lookout for more information sent to your registered e-mail address over the course of the next week or so.

Thank you for your patience.

Aredek

#3 - June 19, 2010, 4:28 p.m.

In total, it can take in upwards of 2 weeks to receive restoration, PÃµpe, so it may take another week if your information was forwarded up approximately 7 days ago.