Hacked Item recovery, still waiting.

#0 - June 20, 2010, 9:17 p.m.
Blizzard Post
Its been about 9 days so far and I am still waiting on An item recovery, it wasnt much, just about 70 frosts and 2k gold. Any idea of when i will get them back. Not trying to sound impatient or something.
#2 - June 21, 2010, 6:03 a.m.
Blizzard Post
Q u o t e:
Its been about 9 days so far and I am still waiting on An item recovery, it wasnt much, just about 70 frosts and 2k gold. Any idea of when i will get them back. Not trying to sound impatient or something.


Indeed, at the moment your investigation is 9 days, 4 hours old.

We are still running right around 10 days on compromise investigations, so hopefully you will hear from your Specialist in the relatively near future. They will email you directly with the results.
#4 - June 21, 2010, 6:14 a.m.
Blizzard Post
Q u o t e:
Is there anyway you could give me an update on my account restoration Isould be going on my 9th or 10th day as well.


Yours is 8 days, 19 hours old, Del.
#7 - June 21, 2010, 6:33 a.m.
Blizzard Post
Q u o t e:
GM Orlyla may i know what has been the time of my ticket? and another question say they cant help your account... they will stay notify you right? just curiosity? i dont wanna be waiting for ever know what i mean? and they wont help kinda thing hope you understand what i mean thanks in advance=D


Yours is 4 days, 21 hours old, Calisse - and actually a followup.

Yes, they will respond either way. I notice you say this is a few months old, depending on what exactly happened we may or may not be able to reconstruct things exactly as they were - but they'll let you know.
#10 - June 21, 2010, 7:03 a.m.
Blizzard Post
Q u o t e:


Ah ok, didnt know you were backed up that bad. Thanks for the response.


Unfortunately, at the moment, yes. They are working hard to get those times down and that queue can fluctuate quite a bit and quite quickly - but it's been at 10 for a few days now.
#11 - June 21, 2010, 7:04 a.m.
Blizzard Post
Q u o t e:
Could I possibly get an update?

I should be around 7 and a half days?


Your investigation is at 7 days, 23 hours, Maafum.
#13 - June 21, 2010, 7:05 a.m.
Blizzard Post
Q u o t e:
i'm trying to see how long i've been in que too. keep bumping my thread but it falls off page 1 so fast.


You are at 8 days, 12 hours, Xan.
#20 - June 21, 2010, 9:42 a.m.
Blizzard Post
Q u o t e:
Sorry to resurrect a dying post, but I believe I've been in the queue for about 11 to 12 days. Just wondering if anything will happen soon as I'm pretty much unable to play at all.


This looks like it has actually been done very recently.

Have you checked your email - and ingame?

Looks like 5 characters were addressed in some manner. Please do go over what was returned and let us know if anything is still amiss.
#21 - June 21, 2010, 9:43 a.m.
Blizzard Post
Q u o t e:
Can i trouble you for an update on the item recovery for my account? i think its been 9 or 10 days


8 days, 3 hours at the moment, Chasin.
#22 - June 21, 2010, 9:45 a.m.
Blizzard Post
Q u o t e:
I hate to bug too Orlyia, but the account I have in question isn't active currently sadly, so I can't post on it. Could you tell me how long the account with Lacei on Maelstrom has been in the queue for?

I understand if you can't tell me, I'm posting for my girlfriend who is laying next to me in the bed lol. It won't let her post so she is making me -.-

Thanks!


This looks to have just been worked as well, Druidirl - you'll want to check over what was sent back.
#23 - June 21, 2010, 9:46 a.m.
Blizzard Post
Q u o t e:
hi can i get an update on my restoration as well!

how long have i been in queue


thank you!


9 days, 11 hours, Bubblesuds.
#27 - June 21, 2010, 10:37 a.m.
Blizzard Post
Q u o t e:
Also, please pass along my gratitude to GM Andaraal.


:)

Happy to hear we could be of assistance. I am terribly sorry these are taking so long at the moment.
#32 - June 21, 2010, 12:08 p.m.
Blizzard Post
Q u o t e:
Same....like to know my que....It seems like forever >< But I know Blizzard is hard at work with all the forum posts... -Hawkeyemc Thank you in advance


6 days, 13 hours at the moment, Hawk.
#33 - June 21, 2010, 12:09 p.m.
Blizzard Post
Q u o t e:
don't know how troublesome it is for you to check on the status of our queue but....
may i know mine too pretty please.... ?

thank you in advance!


9 days, 9 hours, Crassina.
#35 - June 21, 2010, 12:37 p.m.
Blizzard Post
Q u o t e:
Can you give me a update as well since I been waiting on a email I figgered it has been 8 or 9 days so far and my thanks in advance for revorey to my items


8 days, 22 hours at the moment, Xan.