10th and counting - Blue Tracker

#0 - June 19, 2010, 5:53 p.m.

So has wait time for getting items restored increased or have I missed some sort of Email. On my 10th day and still waiting for any response as in if I am still going to get my items restored or not. If not then this was a waste of time.... (I know its not guaranteed) but still the wait time is ridiculously long and extra game time is not compensated for at this time by blizzard, even though all of the GMs in game state that there is a chance of getting compensated game time.

Aredek

#16 - June 20, 2010, 7:20 p.m.

Q u o t e:
still nothing........ in the mean time check out my daggers epic arent they

Here is a question so I got hacked on the june 10 and emailed billing and talked to a GM on the 10th but received email back on june 12 does this mean that its my 8th of waiting or 10th day.... Yea I made a mistake on the original post it was suppose to be 9th and counting heh

It's based off of when your initial petition was received, StÃ»rm, so in your case you've been in queue for nearly 10 days. We hope to assist you within the next 2 to 5 days (if not sooner!).

Thank you for your patience.

Aredek

#20 - June 20, 2010, 10:14 p.m.

Q u o t e:
Yay I got restored well only on one server. Would it be possible to restore my characters on Illidan as well there are three characters that I care about this rogue the dk Doomtrain and the warrior Animacules. Thanks in advance

You should have received an e-mail detailing the restoration provided, StÃ»rm. Simply reply to this e-mail with a list of characters and items that were not restored, so that our investigators can look into possibility restoring the remaining items as soon as possible!

Aredek

#22 - June 20, 2010, 10:22 p.m.

Q u o t e:
Thank you for your quick reply, you can delete this post if you wish /wave /end

You're welcome, StÃ»rm. We prefer not to delete these threads because they may be incredibly helpful for various onlookers, so we'll refrain from deleting it for now!

Aredek

#24 - June 21, 2010, 10:05 p.m.

Q u o t e:

Good thing you didn't delete the post hehe because I have a problem I emailed them and the email is [email protected]. So I did not receive an automated message saying that they have received my message. I am just wondering if I have emailed to the correct person or not please help me need to get rid of these lvl 29 daggers :) thank you

Welcome back, Sturm. We received your additional restoration request and it appears to be in queue. At this point, you'll simply need to remain patient just a bit longer as our investigators take a second look. :)