Character fraxtion change

#2 - June 17, 2010, 11:18 p.m.

Q u o t e:

Q u o t e:
I picked the wrong character for the fraction change, i need a refund or cancel it. I have not changed fractions yet or anything please help

If the Faction Change has not finished processing, you should be able to cancel it via the Transactions page:
https://www.worldofwarcraft.com/account/faction-change-transactions.html

Otherwise, I would encourage you to contact the Billing & Account Services Department at your earliest convenience so that a representative can take a look into the possibility of reversing the transaction. They can be reached by calling one of the following numbers:

Billing & Account Services


• Phone Support — 1-800-59-BLIZZARD (1-800-592-5499)
  
  Support Hours — 7:00am to 8:00pm PST/PDT, 7 days a week (excluding some U.S. holidays)
  
  
• Users in Australia should call 1-800-041-378
  
• Users in Singapore should call 800-2549-9273
  
• Users in Chile should call 1230-020-5554
  
• Users in Mexico should call 001-888-578-7628
  
• Users in Argentina should call 0800-333-0778
  
• Other international users should call 1-949-955-0283