Old ticket, serviced soon? :)

Q u o t e:
Hey guys,

I've opened a ticket in game on Saturday about 3 resets ago. For over 2 weeks it has said: "Your ticket will be serviced soon."

Any chance someone could look into it?

On this account, Muneyus? I'm afraid the only petition I show recently was submitted on 5/8 around 4:44 GMT and closed a little over 2 hours later.

Can you tell me what the issue was about and the name and realm of the character who submitted it? I'll do some digging.

Ah, I was able to find it. It does appear that something may happened. I'm going to close out the petition but please note that it is being looked into and you will likely be contacted fairly soon.

Are you able to log in, Muneyus?

The Game Master who is looking into this needs to know who to give items to. If you are able to please let me know which character you are on.

Q u o t e:


The ticket had the names of the players who were in the raid at the time, but I don't have that info currently. Can I just pick random people from the guild to send them to? Or do you have the list? Would it be easier to contact the GM in game? or do this through email?

Thanks.

The Game Master who was attempting to contact you in-game would have the list that you included in the original petition, Muneyus, which is why I asked if you were able to log in. :)

They left you a message in-game and direct contact information.