Account has been compromised, authenticator'd

#0 - June 11, 2010, 4:17 a.m.
Blizzard Post
Sometime during the last 6 days (when I last played to when I was told) someone has compromised my account, and added an authenticator to it. Now, I can't log in to account management because I can't authenticate the authenticator I don't have.

How do I get rid of this authenticator?
#2 - June 11, 2010, 8:31 p.m.
Blizzard Post
Q u o t e:
Sometime during the last 6 days (when I last played to when I was told) someone has compromised my account, and added an authenticator to it. Now, I can't log in to account management because I can't authenticate the authenticator I don't have.

How do I get rid of this authenticator?


That's gone, Xalgan. You should be able to access the account with the most recent password reset you did.

#4 - June 11, 2010, 8:46 p.m.
Blizzard Post
I'm hopeful there isn't any damages, Xalgan - not seeing where they actually go into the account.