Character Race Change Issues

Yesterday, I purchased a race change for my character a little while before going to sleep. I logged in every once in a while to check if it had worked yet, (it had not), and since it did not work I went to sleep. Now it's the next morning, and it still hasn't worked. I don't want to try doing it again because I don't know if the money went through or not, or if I haven't just waited enough.

I have been thinking that it may be that when I typed in all of the information, it glitched, because when I clikcked "Finalize" it went back to the realm select screen. I'm not sure if it was supposed to do that or not.

So, what I'm saying is, if anybody has done a race change before, did yours do the same as mine when you clicked "Finalize", or did mine just not work and I can do it again without paying twice?