Realm Issue? Read me first! - June 11

Greetings, all.

Our realm technicians are currently investigating an issue which resulted in several realms going offline briefly. While many of these realms have since recovered, Kilrogg, Rexxar, and Silver Hand remain offline. We are working to bring these realms and instance servers back online as soon as possible.

Unfortunately, we are unable to predict how long it will take to resolve this issue and do not currently have any additional details to provide. Should any additional information become available, an update will be provided in this thread. In the meantime, please keep all discussion of realm related issues isolated within this thread. Any threads created to discuss realm issues will be locked and/or deleted to ensure that information can be found quickly and easily.

Thank you for your patience.

Are those of you currently in game still experiencing issues when attempting to queue for an instance?

Q u o t e:
Alot of people on Rexxar are complaining about it at the moment.

I believe the issue that was preventing players from participating in instances may have been resolved just moments ago, Angelie. If you experience something which indicates otherwise, please let me know!

Q u o t e:


On eitrigg, when trying to enter an instance, getting the message that the instance cannot be found.

Can you try once more, Ohdin. It appears that several players are now able to enter instances on Eitrigg.

Q u o t e:
On Blackwing lair people are being disconnected from arenas after being stuck at the loading screen. Once disconnected and logged back in you are ported back to dalaran and have taken a loss. Other people told me they keep getting disconnected when entering instances too, but its worst for arenas since you can't enter back in and have to take a loss.

This appears to be unrelated to the initial issue, but I've forwarded this on for further review, Rageless. We hope to resolve this as soon as possible. Thanks!

Hey folks, heads up on Blackwing Lair. :)

http://forums.worldofwarcraft.com/thread.html?topicId=25399950323&sid=1

Q u o t e:
We will be performing a restart of the realm Blackwing Lair realm at 3:30pm PDT on Friday, June 11th, 2010 to resolve recent instance issues that have been experienced. Total downtime should only be a few moments. Thank you in advance for your patience.

Thanks, Rageless. I'll forward on your report. :)

Folks on Black Dragonflight: We're making a few more adjustments that hope to improve your game play. Please let us know if your connections improve or appear to worsen.

We realized the restart did not improve game play and since have made additional adjustments, Traggard. I'm asking whether or not you all start experiencing an improvement within the next 15 minutes or so. :)