Parental Controls disappeared?

#0 - June 16, 2010, 12:21 a.m.

Hi all. I've been using the parental controls system for some time to lock my account when I'm not home or not playing just as an extra bit of security. Several people I know have been hacked in the last few months and I felt on top of the authenticator it would make my account hack proof.

That said, I regularly change the hours around to fit my play schedule and I have been checking in throughout the day waiting for the maintenance message to go away. Now battle.net is back up and the parental controls option has entirely disappeared from the "free services" section. I don't see it anywhere on battle.net and when attempting to log in via the main website under manage account, it says the parental controls page has moved but when clicking the link it just returns me to the previous page. This is really bothering me obviously because I'd like to play.

Anyone else experiencing this? Where did the page go?! I find it so strange that it's completely missing from battle.net. Any help is appreciated.

Vrakthris

#15 - June 17, 2010, 5:07 a.m.

Greetings all,

Sorry for my late arrival. I wanted to let you know that this matter is being looked into. Though I don't have an update as of yet I will be certain to pass one along when I get it.

Xaryn, I understand that your Parental Controls aren't currently active and you still are getting stopped by the "old" settings.

Have the rest of you also tried completely disabling your settings? If you need access to the page you should be able to obtain it by following the link below.

https://us.battle.net/account/parental-controls/retrieve.html

I'll return as soon as I have news.