Account question

#0 - June 12, 2010, 9:17 a.m.
Blizzard Post
i just recovered my account i quit playing few month ago and when i came back most of my toons where missing can i recover them or what should i do???i ticket a gm in game think they can help me or should i call someone?? thanks in advance
#4 - June 12, 2010, 6:47 p.m.
Blizzard Post
Q u o t e:
i just recovered my account i quit playing few month ago and when i came back most of my toons where missing can i recover them or what should i do???i ticket a gm in game think they can help me or should i call someone?? thanks in advance


Calisse, it sounds like your account may have been compromised. Because of this, I'd encourage you to read through this guide:


Securing your computer, securing your account information, reporting any losses, and prepping for the restoration process—all of this is included in a really easy-to-follow, step-by-step format. :)

If you still have any questions after reading the guide, let me know! I'll make sure you get on the right path to recovery.