Blizzard won't take my money!

Q u o t e:
I have been trying to upgrade my wife's refer a friend account. It keeps telling me that the credit card number is wrong. Any ideas?

Wrong or Invalid, Rudoc?

Such errors may indicate that the provided payment method is incompatible in some way with the selected online purchasing system (in this case, a digital upgrade). This doesn't mean that the payment method is invalid or in poor standing. Rather, it's just a sign that something isn't syncing up with the online transaction.

In these situations, it's sometimes best to first ensure that the account's billing information is up to date.

Try clearing your browsers cookies and cache or even try an alternate brower.

If you are still unable to make the purchase then you're welcome to contact our Billing & Account Services department by phone (like you're in the process of doing). Our representatives will be happy to work with you and assist with your transaction in any way possible. :)

Billing and Account Services

Live Representatives Available 7 days a week, 7am to 8pm PDT/PST
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD

• Players in Australia should call 1-800-041-378
  
• Players in Singapore should call 800-2549-9273
  
• Players in Chile should call 1230-020-5554
  
• Players in Mexico should call 001-888-578-7628
  
• Players in Argentina should call 0800-333-0778
  
• All other international players should call: (949) 955-0283

Good luck!