#0 - June 16, 2010, 6:25 a.m.
Blizzard Post
Today launched an upgrade to the parental controls feature within Battle.net Account Management system. More information on this system can be found in the following article from the Knowledge Base: http://us.blizzard.com/support/article/29885

We are aware, however, that there are some issues surrounding parental controls and we hope to have them addressed as soon as possible. If you need to regain access to parental controls in the meantime, you can use the following link to generate a recovery email: https://us.battle.net/account/parental-controls/retrieve.html

If you don't have parental controls set up yet, you can get started at: http://us.battle.net/parents