[Request] Unlock Authenticator Token Please.

#0 - June 4, 2010, 5:46 a.m.
Blizzard Post
This is after calling Blizzard Via-Skype Getting Disconnect right when 11:00pm hit and not being able to play WoW since, Please if a Rep. sees this Unlock My Authenticator

Hello Today I went to logon to World of Warcraft for a LAN Event Me and my friend were planning for a while for 3 weeks we planned Drunken Black Rock Depths / Drunken Molten Core. This was supposed to be a night full of listening to music recording mishaps of raiding 60 content when drunken so bad that you really don't care if u wipe... Anyway needless to say this was Canceled when I tried to log into wow with my authenticator that's warranty has expired and I think its faulty, This being the Issue I cannot buy a new one atm since I cant log in to the blizzard store with an authenticator on my account. It seems to have its Chosen days it works, And if its taken off I need to have it reapplied by a Rep because it tells me its an invalid code or ID Serial, so If I could get it Resynchronized that would be wonderful. I will be ordering one ASAP once my Authenticator Gets Unlocked Thank you Blizzard Reps I would love to play WoW b4 sun rise hits, but I can understand the busy Schedule of a Rep.


/Salute, For the Sin'dorei
#2 - June 4, 2010, 6:01 a.m.
Blizzard Post
Q u o t e:
This is after calling Blizzard Via-Skype Getting Disconnect right when 11:00pm hit and not being able to play WoW since, Please if a Rep. sees this Unlock My Authenticator

Hello Today I went to logon to World of Warcraft for a LAN Event Me and my friend were planning for a while for 3 weeks we planned Drunken Black Rock Depths / Drunken Molten Core. This was supposed to be a night full of listening to music recording mishaps of raiding 60 content when drunken so bad that you really don't care if u wipe... Anyway needless to say this was Canceled when I tried to log into wow with my authenticator that's warranty has expired and I think its faulty, This being the Issue I cannot buy a new one atm since I cant log in to the blizzard store with an authenticator on my account. It seems to have its Chosen days it works, And if its taken off I need to have it reapplied by a Rep because it tells me its an invalid code or ID Serial, so If I could get it Resynchronized that would be wonderful. I will be ordering one ASAP once my Authenticator Gets Unlocked Thank you Blizzard Reps I would love to play WoW b4 sun rise hits, but I can understand the busy Schedule of a Rep.


/Salute, For the Sin'dorei


Well, this was reset for you Arahn - but this looks to be about the 14th time since you added it to your account.

I've never seen one desync or lock out with this frequency. If that unit is not functioning properly, best to get it replaced. Could this be a case of mistyping the number or password too many times and simply being locked out? If that is the case - it's not the unit and replacing it won't be of any benefit.

If you mistype a number or your password on an attempt, please wait until it gives you a new # code to try again, should only be a few seconds.