Gears are not fully restored.

#0 - June 9, 2010, 5:35 a.m.
Blizzard Post
So at this moment, I should first thank Blizzard kindly restore gear lost from hack.
Yes, they are back within 8-10 days, I appreciate that.
However, majority part of my gear are not back yet.

I've sent a letter to [email protected], about my gear are not yet fully restored.
I want to at least know that is the restoration still ongoing, or is everything now I see is all I can get back?

I need answers, thank you.

#8 - June 9, 2010, 6:37 a.m.
Blizzard Post
Q u o t e:
Thanks for the support, I appreciate that.


Hang in there, Nagatoyuki, we'll take another look and see what additional items can be restored.
#15 - June 9, 2010, 11:52 p.m.
Blizzard Post
Q u o t e:
Any news about the restore?


I'm sorry, Nagatoyuki, there has been some misunderstanding. I did not mean to imply that we, those of us who moderate this forum, were looking into your request. We are here to provide advice on in-game issues and direct players on where to seek the assistance they need. We are not an alternate petition system. I simply meant that since you have sent in a request for the matter to be reviewed, it will be.

You will be contacted once someone is able to look into your request for restoration.