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So, i want to activate my 2nd acct again.....

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Ashèlia
#0 - June 5, 2010, 3:11 p.m.
Blizzard Post
As the topic says, i want to start up my other account again problem is.... i have no idea what the login name was (Pre-Bnet account days) or the password, or what email it was associated with (although it can only be 3 -_-).... I have the Cd-key for it and BC if that helps... Any idea what steps i should take to find this info out?
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Syndri
#7 - June 5, 2010, 5:23 p.m.
Blizzard Post
Giving our Billing & Account Services department a ring is your best course of action, Ashèlia. Provided that you're able to answer certain questions correctly and/or otherwise verify your ownership of the account in question, our representatives should be able to assist you in getting it recovered. :)

Billing and Account Services
    Live Representatives Available 7 Days a Week, 7am to 8pm PDT
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283



One quick tip for calling in, though: spam redial. It may sound silly, but it's actually quite a successful technique. My guess is that you're currently receiving a busy message when trying to call in. The reason you're receiving that message is because our phone lines are completely full. This means that all representatives are on the line with other customers and all "on hold" spots are occupied. The good news is that those "on hold" spots free up all the time. If you're willing to redial a few times, you're very likely to get through!
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Syndri
#11 - June 5, 2010, 7:15 p.m.
Blizzard Post
Q u o t e:
and yeah it was hacked :P

Oh no! If that's the case, then it's very important to take some time to make sure that your system is secure. Here's some great tips and suggestions for how to do that: