Recruit-a-Friend Account Merged Automatically

#0 - May 30, 2010, 3:08 p.m.
Blizzard Post
Hi, I need assistance regarding a automatic account merger when I recruited a friend. I logged onto my account management page and sent my friend/husband a referral using recruit-a-friend to his email. He went into his email using my computer and clicked the link that was given to him which, without warning, added the 10-day trial account onto my primary WoW account because I did not log out of it. There was no warning or confirmation :( To make matters worse, we did not realize it was added onto my Primary WoW account until after we upgraded the account using a original WoW cd-key that he brought. Now we are stuck with my main WoW account and a account that has been upgraded with cd-key under the same battle.net account :(. Please help, I wish to seperate my primary WoW account and the new account "WoW1" into seperate battle.net accounts so we can both play. I also need help deleting another trial account called "WoW2" which i accidently added while trying to figure this all out....

Very appreciated for any assistance you can provide - Thanks!
#1 - May 30, 2010, 3:17 p.m.
Blizzard Post
I'm terribly sorry to hear of the difficulties you and your friend have experienced as a result of this, Serene. If you give our Billing department a call, they should be able to straighten this all out for you. They can be reached using one of the following numbers:

Billing and Account Services
    Live Representatives are available every day from 7:00 AM to 8:00 PM PDT
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283

Let me know if you have any questions while you wait.