Purchased wrong service

#0 - June 8, 2010, 4:27 a.m.
Blizzard Post
I baught a race change instead of a character customization.

I was about to turn my character into a male, when I was greeted by the lovely message that 'You must change your race.'

Am I screwed?

Have not changed anything yet.
#11 - June 8, 2010, 4:41 a.m.
Blizzard Post
Q u o t e:


ditto on the first, have another word for Male BE but it would be against the rules to post it. ;)


You can post the word "Awesome", Unbiggs, it isn't filtered. :D

As the others indicated our Billing department should be able to get this fixed for you. They will likely reverse the transaction so you can select the correct one.

You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) 7AM-8PM (PST/PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.

#13 - June 8, 2010, 4:49 a.m.
Blizzard Post
Q u o t e:
Any particular reason it won't let you go same race to same race different sex, Vrakthris?

I wouldn't have even noticed.


I can only guess as I don't know the mechanics of it but... I would assume that when you initiate the Race Change service it provides you with options based on what Race/Class you are. Since you would already be A the list would only consist of B, C, or D.