Item Restoration Query

#0 - June 7, 2010, 6:14 a.m.
Blizzard Post
So I submitted a ticket a week ago to see if I could get some of the items back after my account had been stolen, well I logged on today and on one realm the items had been restored but on another they had not, I'm just wondering is it a gradual process across realms or was that it?

I understand restoring items is a labour intensive job, I'm just curious as to whether I still have items coming my way or not.
#3 - June 7, 2010, 6:48 a.m.
Blizzard Post
Q u o t e:
So I submitted a ticket a week ago to see if I could get some of the items back after my account had been stolen, well I logged on today and on one realm the items had been restored but on another they had not, I'm just wondering is it a gradual process across realms or was that it?

I understand restoring items is a labour intensive job, I'm just curious as to whether I still have items coming my way or not.


Looks like we worked on 6 characters for you, Meg. They were all on Dreadmaul.

Did we overlook a realm? I am terribly sorry about that.

If you would be so kind as to send just a brief email with what characters/realms may have been overlooked to [email protected], we'll be happy to take another look for you.

Do be sure to note this is a review of a previous compromise so they know it's not a new one.

Again, I am terribly sorry for any inconvenience.