Error 202: Trial Account Upgrade

#0 - May 31, 2010, 1:21 a.m.

I am posting this from my BROTHERS account as my trial has expired on mine and does not allow me to post....

While trying to upgrade the aforementioned trial account, i receive an error message 202 stating that my CC information cannot be processed. What's up? It's legit, do you not want my money?

Much help is appreciated.

P.S I have also emailed support, but business hours start at 8am and end at 8pm. Thus, I am screwed and bored.

Auryk

#2 - May 31, 2010, 1:30 a.m.

"Error 202" usually indicates that the provided payment method is incompatible in some way with the selected online purchasing system (in this case, a digital upgrade). This doesn't mean that the payment method is invalid or in poor standing, Vehnum. Rather, it's just a sign that something isn't syncing up with the online transaction.

In these situations, it's sometimes best to first ensure that the account's billing information is up to date. If everything looks solid, then you're welcome to contact our Billing & Account Services department by phone. Our representatives will be happy to work with you and assist with your transaction in any way possible. :0)

Billing and Account Services

Live Representatives Available 7 days a week, 7am to 8pm PDT/PST

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283