**Notice of Account Closure**?!?

#0 - May 28, 2010, 9:13 p.m.
Blizzard Post
Wow, so I'm on the road traveling and log into my e-mail and see:

***Notice of Account Closure***
Account Name: [removed]
Reason for Closure: Terms of Use Violation -- Exploitative Activity: Abuse of the Economy

Seeing this, I try and log into my battle.net account to see if I can find any information. There is now an authenticator code required to log into my account (I have to write this from my dad's account) and I cannot access anything. I (stupidly) did not have an authenticator attached to this account.

Is this normal? Does Blizzard slap an authenticator on "closed" accounts, or is there a really good possibility that my account's been hacked and I've been blamed for whatever the hacker did while on it? I just find it odd especially with no prior warnings or notifications of account investigation...

Any input would be greatly appreciated.
#1 - May 28, 2010, 9:16 p.m.
Blizzard Post
Q u o t e:

Is this normal? Does Blizzard slap an authenticator on "closed" accounts, or is there a really good possibility that my account's been hacked and I've been blamed for whatever the hacker did while on it? I just find it odd especially with no prior warnings or notifications of account investigation...


It's virtually certain that your account has been compromised, Xesika =(. I know that's not good news, but fortunately, we have step by step guidance on how to recover your account, as well as how to secure your system to help prevent this from occurring again here:

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1

Good luck, and I hope that we can help get you back into World of Warcraft soon!