Extended Matinence

Q u o t e:
Are they planning on Reimbursing people for a day, since there basically taking a day of gaming away?

Technically we are not taking a day of gaming away. Subscriptions pay for access to an account, not a particular realm or character. We understand that some players may play exclusively from one of the realms that will be going through the extended down time and I am sorry for what inconvenience this may cause. I'm afraid those of us who moderate this forum do not have no prior knowledge if compensation for this extended maintenance period will be provided.

As stated yesterday by Aredek.

Q u o t e:

Compensation for extended down time is considered by a number of different parties outside of the Customer Service department, and this is not a discussion that we--the Representatives of the Customer Service forum--will be participating in. If you believe game time reimbursement should be provided, I encourage you to share your suggestion on the Suggestions Forum to ensure that all appropriate parties are able to see your request.

Our Billing department will gladly take your call; however, I am unable to guarantee that they will be able to provide you with the requested compensation. Should compensation be provided, it will be noted on the following page:

https://www.worldofwarcraft.com/account/payment-history.html