Being asked for Authenticator number

#0 - June 7, 2010, 7:34 p.m.
Blizzard Post
Hey,

Tried to login today and suddenly for the first time ever it popped up with an authenticator number after I entered my password.
Problem is I don't have an authenticator, never have and never ordered one.

Now I cannot login to the game or into my battle net account without this number.

Have I been hacked or is something funky going on? It was working last night just fine.....
#6 - June 7, 2010, 10:48 p.m.
Blizzard Post
Q u o t e:
You got hacked.

Send an email from your registered email asking to remove the authenticator.

Also, do this from a known CLEAN PC!!!!! Also, change your battlenet pw and if you have an iPhone, setup the account with an authenticator.


It sounds like Narcissistic was on hold for Billing almost 2 hours ago, Ariakul. :)

Though I agree that making sure the system is secure is essential for preventing this from happening again. If you are still around Narcissistic please check out the following thread for advice on the compromise process as well as ways to check your system and protect your account.

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1