Help I've been authenticator hacked!

Q u o t e:
I believe someone hacked my account and put an authenticator on it. I am not able to access my account or my billing information! I need some help quick! I was able to change the password though.

You are going to need to find out how they got your password and ID, or the chances are VERY good they will be back, Kumqat.

Please go over the information below. Particularly the security and recovery portions. See if you can access this account.

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If an account has been merged to a Battle.net, or if an email has been changed, or an authenticator added to the account (not the player's own) one of your first stops is going to be Billing. They need to get those sorted out first so the rest of the processes can continue.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Now, it's very very important to figure out where the security breach occurred. If they CAN get back in, they WILL be back. That, unfortunately, you can count on.

These two stickies should prove helpful.

Computer Security Recommendations
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Account Compromise Info Center
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109

I do wish you all the very best on a speedy recovery.

Q u o t e:
okay i did all this and changed my password and im in the game now. Will a GM refund me of my losses?

You need to get a petition in to ask an investigation be started.

Q u o t e:
Is that the ticket? Because it changed to a survey on how good my service was. I put 0 and awful on everything because i never got spoken to or anything?

Well, there really isn't a need to speak to you - they did put this into queue for you for an investigation.

This is currently at slightly under 1 hour and 30 min old.