#6 - June 4, 2010, 4:27 a.m.
Are you certain that your characters were untouched, Anerisws?You submitted a petition back on the 27th that says to the contrary.
I highly recommend that you review the following thread and check out the security section. Not all scanners will find all types of keylogger or other malicious program and some can only find a program when the client is running.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1 Good luck, Anerisws, you will likely hear something about your investigation in the next few days.