They banned my account for no reason

#0 - June 6, 2010, 10:23 a.m.

They just banned my account permanently saying that i spammed repeatedly but I didnt do anything. I am new to this game and dont even know how to use chat well at all. Trial restictions just got taken off the day they banned me. I have done nothing wrong I just paid to be a member. How can they do this to me I can play at all I had to log in to this forum on a different account. I cant believe this is happening. This is the first time I ever hear from anyone on my account not warning or suspension or anything just permanent banned what is going on

Aredek

#6 - June 6, 2010, 4:03 p.m.

Can you provide me with the name and realm of a character on that account which was banned, Mznikki?

Aredek

#9 - June 6, 2010, 5:26 p.m.

It seems that your account was accessed by a malicious party and used to spam advertisements, Mznikki. Accordingly, you will need to secure your computer and registered e-mail address, and contact our Account Administration department by e-mailing [email protected].

For more information, please review the following articles:

What to do if Your Account Has Been Compromised:
http://us.blizzard.com/support/article/30796

Account and Computer Security:
http://us.blizzard.com/support/article/30794

Aredek

#11 - June 6, 2010, 5:40 p.m.

Our Account Administrators will most likely overturn any actions taken upon your account when your account was compromised, Mznikki, but you must remain patient and review the aforementioned links to ensure that this does not occur once again.