Broke authenticator help me out!

#3 - May 28, 2010, 9:37 a.m.

Q u o t e:
No I had to reinstall the application becuase My phone "Htc hero updated to 2.2" And now I cannot log into wow becuase the app has new serial numbers.

Aye, I hope you jotted the old one down, that will make the process a bit easier.

Mobiles will do that if you reinstall - phone breaks, etc.

The quickest resolution would be to contact Billing. If they can successfully verify your identity over the phone, this is not terribly complex.

If they can't, they will give you further instructions.

Having your old serial number and CD keys can make this process go a bit more smoothly, but it's not insurmountable without them :)

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