Need To Know.PLease Give Me Info

#0 - May 26, 2010, 3:03 a.m.

My charector has been waitting for Restore item Already In 1 Weeks Time, i cannot Do anything If My toons didnt having any gear and also my guild bank Item lost effected to all my guild member . Gm been said waitting For Investigation after i making report.But untill Today still Did not having any Ifo and reply.I hope Blue Can giving me a reply and info .I understand Blizz need time to investigate .but already 1 weeks.and Please also do understanding Us(players.) our Game timing also running even we Didnt online.Just need to know when can i get restore.

Vrakthris

#1 - May 26, 2010, 3:10 a.m.

It looks like you are sitting at around 5 days 16 hours, Louislee. Restoration times are currently around 8-10 days.

I understand that much of your gear and your guild's bank may have been removed, we will do what we can to repair the damage but it will take a bit more time before we will be able to get to your case. Hang in there, you will be contacted via your registered e-mail address with the results.

Vrakthris

#5 - May 26, 2010, 3:36 a.m.

I'm not absolutely certain, Louislee, those who compromise accounts are becoming increasingly sophisticated. They do so through the use of keyloggers and other malicious programs as well as phishing attempts and by using fake websites.

My recommendation is to review the following thread and make sure your system is secure. Be certain to run your scans while the Launcher is open, some programs don't show up in a scan unless it is running.

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1