Summon/XP Problems with Recruit-A-Friend

#0 - May 22, 2010, 5 a.m.

I sent my friend an email for recruit a friend a few days ago, today when we actually had time we started up his account and tried to get started, but on my account it says he didn't start his account until just an hour ago, but in game we aren't getting any benefits of the RAF and was wondering if this is a bug?
**We also started new characters together, partied up and were leveling within a close distance of each other

Aredek

#5 - May 23, 2010, 2:07 p.m.

Can you provide me with the name and realm of your friend's character, Balow?

Aredek

#7 - May 23, 2010, 6:06 p.m.

It seems as if your friend created a new account instead of upgrading the account created using the Recruit-a-Friend key, Balow. If he gives our Billing Department a call, they'd be happy to help link the two accounts. They can be reached using one of the following numbers:

Billing and Account Services

Live Representatives are available every day from 7:00 AM to 8:00 PM PDT

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Aredek

#11 - May 23, 2010, 7:29 p.m.

Q u o t e:
Ah when i called it say you guys were experiencing a high volume of callers, is there any other way I can contact you guys?

I'm afraid that a phone call may be necessary, Balow. If you hear the "all over of our representatives are busy helping other customers" message, please hang up and press redial immediately. This tactic has been said to help players enter the queue as our Billing representatives address calls as quickly as possible.