#0 - May 21, 2010, 8:13 p.m.
Long Long story short....i quit the game back in (feburary i think) a month later my account had been hacked and i received a call from a friend while i was at university that someone had logged onto my character, i didnt have the time to call up blizzard but i think i responded with a call 3-5 days after the initial call that my toon had been hacked.
No biggie so the call goes through and the blizzard rep told me that all is good and my character is fine, all the items were replaced and i distinctly told him that i had NO PLANS on playing as i was busy and would probably return in a months time, and if it was possible to lock the account in which the rep had done what i told and told me to call billing back on APRIL the 18TH ( i still have the email).
As i call back on the 18th my ACCOUNT successfully was unlocked and i put on a 60 day GAMECARD.... today almost 1 month later i recieve and email that my account was locked and a chargeback was issued for 14.99.
Now firstly I distincly told the rep to lock my account because I didnt want any more damage done to it, and at both times when i talked to the reps they said the TIME was REMOVED so no complications would arise in the future.....oh look what do we have here.....a chargeback for something i didnt even have at the time.
I have emails clearly stating my account was locked until April the 18th and i would have to call to unlock it, and i did but now im asking why am I (YES I) being charged for this ridicoulus fee....especially AFTER i paid for MY GAMETIME 1 MONTH after....
Its weird because if you check my Subscription History i have never bought 14.99, I have used GAMECARDS GAMECARDS GAMECARDS....their is noway that would equate to 14.99
Edit: Forgot to say that i tried to talk to billing about this, I can only talk to them on Fridays due to my busy University Schedule (Full Time Study FTL), all i got was "Experiencing High Call Volume" for 2 hours.
