7-10 Fake Blizzard Emails Daily - Help

#0 - May 20, 2010, 5:56 p.m.
Blizzard Post
Hello,

I have been playing Wow for 5+ years, and I am fairly certain that there must be a team of hackers trying to get into my account.

I am getting up to 10 fake emails from Blizzard a day, and they all have the same tag as Blizzard's actual email, so if I mark them as junk I could potentially miss a real Blizzard email. I have to highlight the actual links and read what they REALLY are to see if the email is legit or not.

The past couple of weeks I have been getting temporary forum bans as well for spamming and trolling, yet I don't recall spamming anything. My posts are pretty tame, so I don't believe I am the one making spam posts.

Is there any way to deal with this problem? I have an authenticator, but I'm pretty sure as soon as they figure out how to crack them my account is going to be toast.

Thanks
#3 - May 20, 2010, 7:42 p.m.
Blizzard Post
Q u o t e:
I have been playing Wow for 5+ years, and I am fairly certain that there must be a team of hackers trying to get into my account.

I am getting up to 10 fake emails from Blizzard a day, and they all have the same tag as Blizzard's actual email, so if I mark them as junk I could potentially miss a real Blizzard email. I have to highlight the actual links and read what they REALLY are to see if the email is legit or not.
Q u o t e:
Is there any way to deal with this problem? I have an authenticator, but I'm pretty sure as soon as they figure out how to crack them my account is going to be toast.


You're probably not being targeted specifically, Launce, but it's still good to remain cautious and keep your account information as secure as possible.

If you're receiving phishing emails with any regularity, my advice would be to create a new email address for your Battle.net account and make sure the username and password for it are unique. This means you will want to avoid using a username and/or password that you already use or have used online before (e.g. WoW character names, forum handles, instant message screennames, etc — don't use these). Once this address is registered to your Battle.net account, try not to use it for any other service.

While the majority of phishing emails are sent out randomly and in large quantity, by keeping your registered address private, you can reduce your chances of receiving them. Does this mean you won't receive another phishing email ever again? Not necessarily. But it should reduce the number greatly. :)

You can read up on more security tips and tricks here:

Q u o t e:
The past couple of weeks I have been getting temporary forum bans as well for spamming and trolling, yet I don't recall spamming anything. My posts are pretty tame, so I don't believe I am the one making spam posts.


If the category under which your forum penalties were assigned was "spamming or trolling," then it's possible your posts were trolling in nature without being repetitive. While "spamming" and "trolling" often overlap, you can still being doing one thing without doing the other. Ultimately, though, if you have any questions about your forum penalties, you'll want to email [email protected] from your registered address. :)