#0 - May 15, 2010, 6:47 p.m.
Q u o t e:
I use verizon DSL, and I am located in Indiana, but why all of a sudden would it happen now, I've had the service for some time now
Q u o t e:
Lol, I can't even load that link, man gotta love it
Q u o t e:
Step 2:
You may need to release and renew your IP address as well as flush your DNS cache. To do this, please follow the instructions below.
Windows Vista Users: Windows Vista requires that you run the command prompt (DOS shell) in Administrator Mode to perform these functions. To start the DOS shell in admin mode:
- Go to Start/Programs/Accessories and locate the "Command Prompt" shortcut.
- Right click Command Prompt shortcut and select "Run as Administrator" from the drop down menu.
- Continue with the Windows XP/2000/98 directions below at step 2.
Windows XP/2000: Release/Renew your IP address and Flush the DNS Resolver Cache:
- Go to Start then Run and type the word "cmd" (without quotation marks) in the Run box. A DOS window should open on screen.
- Type: "ipconfig /release" (without quotation marks) in the DOS window.
- Wait a few seconds for a reply that the IP address has been released.
- Type: "ipconfig /renew" (without quotation marks) in the DOS window.
- Wait a few seconds for a reply that the IP address has been re-established.
- Type: "ipconfig /flushdns" (without quotation marks) in the DOS window.
- Close the DOS window and attempt to make a connection.
Apple OS-X: Release/Renew your IP address and Flush the DNS Resolver Cache:
- Open the Network Status menu: Apple>System Preferences>Network>Network Status.
- Select "Built-in Ethernet" from the Network Status menu and click "Configure".
- Click "Renew DHCP Lease". This process may take a few minutes.
- Close the Network Status window.
- To flush the DNS cache, open the Terminal. (Go > Utilities > Terminal)
- For Leopard (10.5), type:
dscacheutil -flushcache
- For Tiger (10.4) and Panther (10.3), type:
lookupd -flushcache
Step 3:
If the connection difficulties persist, please Power Cycle your modem and router to reset them and allow them to re-establish a connection to your ISP. Please follow these steps to completely power cycle the devices in your network connection:
- Shut down all computers connected to the modem/router.
- Power down/unplug the router if you use one.
- Power down/unplug the modem.
- Allow to sit for 60 seconds, unplugged.
- Turn on the modem, allow to completely boot up till the front panel connection lights show a steady connection.
- Turn on the router, if you have one, and allow to completely boot up as well.
- Start the computer(s) and allow to completely boot up.