Cannot summon linked friend through RAF help

#0 - May 18, 2010, 5:10 a.m.
Blizzard Post
Hello. I recently sent my friend a RAF invite and our accounts are now linked but we cannot summon each other no matter what. Please help as soon as possible. Thanks!
#5 - May 18, 2010, 11:13 p.m.
Blizzard Post
Q u o t e:
Hello. I recently sent my friend a RAF invite and our accounts are now linked but we cannot summon each other no matter what. Please help as soon as possible. Thanks!


Are you certain that your friend is using the linked account, Zuriick?

From what I can see, if I'm looking at the right person, your friend redeemed 4 Recruit a Friend invitations creating 4 Recruit a Friend trial accounts. All of those accounts look to still be trials and I don't see any characters on them.

For reference, when your friend logs into their Battle.net account the RaF trial accounts are likely labeled Wow 3, Wow4, Wow5 and Wow7.

Wow1 and Wow2 have a character each, but are not linked as Recruit a Friend, Wow6 and Wow8 are standard trials as well.

Since your friend hasn't actually upgraded his account yet he can simply access one of the Recruit a Friend trials on his Battle.net account and use that. That would be Wow 3, Wow4, Wow5 or Wow7.

He may want to contact our Billing department to have the extra trials removed but otherwise you both should receive the Recruit a Friend benefits if the correct account is accessed. If he decides to upgrade his account to a full standard account make sure that the correct account is selected.

You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) 7AM-8PM (PST/PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.