Recruit A Friend - Sigh

#0 - May 7, 2010, 12:46 a.m.

Okay, I've jumped through all the hoops that is required to get RAF up and running, several stumbles along the way. I'm stuck again, maybe someone can recognize my problem and let me know what comes next...

First attempt:
---------------
Since I was logged onto my existing Battle.net account when I tried to get the RAF ball rolling, the trial account was added to MY existing accounts. I read on these forums I should have logged out of my battle.net account before attempting the trial process. So I have a trial account on my battle.net. I went back to the RAF page and sent another invite to the recruit. On the Status page it shows:

FRIEND: REFERRED: REWARDS: ACCOUNTS LINKED:
Name (Resend Invite) 05-6-10 n/a
First Attempt 05-6-10 Until 08-3-10 @ 8PM

I didn't send second invite using the ("resend invite") link on the status page, I went back to the beginning page and sent it again, starting the process over.

So, today (so far) the Second Attempt:
----------------------------------------------
Had the recruit get onto the new battle.net account and I think the second email code was applied (everything seemed to work).

I was unable to digital upgrade from within that battle.net account for some reason, so on another computer I went to the blizzard.com store and bought digital copy of WoW + 90 days of time.

Since I was on my original battle.net account, my credit card info etc. was already entered and all was verified okay and I was given the two codes for use with the RAF account. I logged off battle.net just to make sure.

I entered the codes into the RAF battle.net account management and even linked an authenticator to the new account. I'm logged onto that account right now but it is still a trial account.

I've checked the RAF page on my battle.net account and it's the same as the chart listed above.

So, what am i missing? I upgraded the account + 90 days (have the $65 charge processed and all codes received and entered). Is there a delay between upgrading an account + paying for 3 months and getting the two accounts linked?

Syndri

#6 - May 7, 2010, 5:49 p.m.

Can you provide me the name and realm of a character on the second RAF account you referred, Shamantha?

Syndri

#8 - May 7, 2010, 6:01 p.m.

Q u o t e:
I created a level 1 character on the full account that has 90 days of game time and I apparently it never went through the RAF code entry.

Character name: Ziyal
Realm: Thunderhorn

Yes. It appears this account was created using our online web trial. =/

Don't worry, though. It happens, and our Account Services department is happy to assist. You can get in contact with our Account Services representatives one of two ways: by phone (1-800-59-BLIZZ), or by email ([email protected]).

I do sincerely apologize for the confusion this situation caused, and I hope that we're able to get you linked up quickly so you can enjoy the benefits of the Recruit-A-Friend program. :)