#2 - May 5, 2010, 7:49 p.m.
I'm sorry you feel that way and you did the right thing in e-mailing
[email protected], however let me remind you that making posts such as these on the Bug Report forums is frowned upon. QA moderates these forums and we cannot help with in game issues or issues you have with the customer support you received.
I also have something for you to read =).
Invalid Posts Since we are strictly interested in issue reports on this forum, the following threads are likely to be deleted immediately:
1. Discussion threads (What do you all think?)
2. Invalid issue reports
3. Feedback / Suggestion threads.
4. Posts requesting information on the game.
5. Posts made on other forums (Don't spam.)
6. "Accomplishment" threads, threads to advertise screenshots unrelated to bug reports, and other "This happened on the server" posts
7. Posts requesting status updates on existing issues.
When will this bug be fixed? As soon as QA has identified a bug and steps for reproducing that bug, we pass it on to the development team to fix. Bugs are usually fixed in order of severity and unless the bug is severe enough to merit a hotfix (a fix immediately patched into the game), its fix is usually implemented in an internal version for QA to test thoroughly before public release. This means that typically, known bugs are already fixed in the internal version that QA is testing in preparation for the next patch, but are still active on the current live version of the game.
Why hasn’t anyone at Blizzard acknowledged this issue? Unfortunately with the very large volume to reports we receive QA does not have time to respond to every single post. Generally we only respond to a post if we need more information about a report, or if we have confirmed that an issue will be fixed in an upcoming patch.
Why isn’t this issue on the Known Issues list? Most often this is because the issue is still being investigated, until we are confident that an issue is understood it will not be listed on the Known Issues post.
We also do not list bugs that can be exploited in any way.
http://forums.worldofwarcraft.com/thread.html?topicId=11162666255&sid=1 With all that said, we are looking into this. Thanks for the report. Locking thread.
