RAF problem! Account NOT linked!

#0 - May 11, 2010, 12:58 a.m.

Hey!

Well, I recruited a person through RAF. So, He got the invite. He got the vanilla version of WoW so we can go ahead right away. He put the vanilla key in. We log in, and find we do not have RAF benefits. He goes in his account management and when going into RAF, he gets this message:

The message he got:

Error: A error has occurred while claiming this RAF key.

Now, we already upgraded to the full game, so I am wondering if a GM can link our accounts, our RAF link code is below.

RAF link key: [GM eyes only (not sure if this is a 'sensitive key' but ill remove it anyway)]

Please help :(

Vrakthris

#1 - May 11, 2010, 1:13 a.m.

It sounds like your friend simply created a new account instead of creating a Recruit a Friend trial account and upgrading it from there.

Unfortunately, the Game Master department is unable to assist with these issues, Blackstabeth, but our Billing and Account Services department can. Please give them a call.

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