Battle.net Account Merge

I emailed Blizzard support about an issue regarding Refer a Friend. I said in the email that I had sent a Refer a Friend invitation, and then accepted it on the same computer forgetting to log out of my normal account. Even though it said nowhere in the email that it would automatically merge to an account if it was still logged in (in fact in the email it said specifically that merging might require me to go out of my way to do a few extra steps), I clicked on the link that was supposed to help me make an account, and instead it just invented it's own brand new account without my permission that came pre-merged to my Battle.net account.

This makes no sense, since if I wanted my friend to play I most certainly do not want to give them my own Battle.net account information for them to play, giving them access to my own account as well. I don't want this Refer a Friend account merged to my own. Even if I just send out a new invitation and do it after making sure I log out, I still have this stupid account merged to my real account and I think it's a pain.

One thing I'd really like to know is why something *permanent* like merging an account to a Battle.net account can be done by accident without it saying what it was going to do, and without any notification or confirmation that it is in fact what I want to do. Accounts get stolen this way. I should at least have to verify the merge through accessing my email account that I did in fact perform that request. But that's beside the point.

Anyway, I don't want this merged, so I emailed Support in hopes of getting them unmerged. I waited a few days to get an email back, and when I finally did, it was obvious to me that no attempt to even read my email or even the SUBJECT of the email had been done. I got an email back telling me how I can make sure my Veteran/Recruit accounts are linked so I can get the rewards of being linked. I guess I can say that merge and link can be misunderstood, but I must have said at least twice in the email that it was related to the new WoW account being under the same Battle.net address as my main account.

I don't know how much more specific I can possibly be, and it's frustrating to have to send another email that may or may not actually be read thoroughly enough to get a basic point across.

I'm posting here instead in hopes of a faster reply on what I can do to unmerge the new WoW account from my Battle.net one. I've seen a few posts about this in the forums with the same problem with Refer a Friend automatically merging to a logged in account - maybe a change to the wording of the email it sends would help prevent this customer service problem in the future.