X-53 Touring Rocket Friend get Friend problem

#0 - April 30, 2010, 10:58 a.m.

I set up a new account for my son, the end result I am wanting to get the touring rocket.

I am not sure what happened but somehow a 2nd account to set up on my account ( was logged in twice on same puter to two different battlenext accounts). some how when I upgraded it to full account it did it on mine, not my sons.

So I started fresh, did new friend get friend, then logged into his accout to upgrade it to full account, now he has two accounts on his also.

I bought a 60 day pre-paid card and applied it to his, but I dont have the mount showing in my rewards and it doesnt appear in my friend get friend thing that he his account is paid.

I have emailed billing, spent an hour on hold on the phone trying to get help ( calling from NZ so have to pay for being on hold ), and not getting answer from anybody.

Someone help please .... i dont want to have spent all this money for nothing.

Orlyia

#1 - April 30, 2010, 11:12 a.m.

I've been told that our Australian number should work from New Zealand. Also, many of our international players outside of our 800 numbers report good results with Skype.

Billing will indeed be the department you'll need to speak to about this. By phone would be much quicker than email. Do remember - they are here 7 days a week. Calling this weekend may be a bit easier to get through to the queue.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 8am to 8pm PST
E-mail Support - Billing@Blizzard.com